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Assisted Neutrality

Our unique scheme is intended to empower HR and/or senior managers to informally resolve issues and concerns often within days as an alternative to their more formal conventional procedures. 

We act as a kind of mentor to enable them to conduct mediations fairly, safely and confidentially.

We help them to prepare a customised 'Mediation Plan' and we can provide a 'Guide to Internal Mediation' which may be customised and issued to all the employees concerned.

 

Also, we can also provide -

  • a specimen Mediation Policy

  • Pre-Mediation Checklists

  • a standard Referral to Mediation Agreement

Our skills mentoring includes -

  • passive & actual listening

  • reframing

  • asking all the correct questions correctly

  • professional summarising

  • handling an impasse

  • dealing with a 'one-issue' agenda

  • overcoming blocks

  • enhanced negotiating strategies

 

 

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