Assisted Neutrality

Our unique scheme is intended to empower HR and/or senior managers to informally resolve issues and concerns often within days as an alternative to their more formal conventional procedures. 

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We act as a kind of mentor to enable them to conduct mediations fairly, safely and confidentially.

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We help them to prepare a customised 'Mediation Plan' and we can provide a 'Guide to Internal Mediation' which may be customised and issued to all the employees concerned.

 

Also, we can also provide -

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• a specimen Mediation Policy

• Pre-Mediation Checklists

• a standard Referral to Mediation Agreement

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Our skills mentoring includes -

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• passive & actual listening

• reframing

• asking all the correct questions correctly

• professional summarising

• handling an impasse

• dealing with a 'one-issue' agenda

• overcoming blocks

• enhanced negotiating strategies